5on BBB,Mar 19, 2019
The 3 person crew that installed a new fireplace liner did an excellent job:
They were very professional and friendly,
They cleaned up after finishing, and
They clearly explained the warranty and operation of the new damper.
It is obvious the guys took pride in their work!
I could not have more pleased with the experience.
5on Google,Mar 08, 2019
Sam did a great job cleaning our chimney in our new house. He was on time, courteous, and very professional. He recommended a few additional services, but also informed me it would not be unsafe to use the chimney until we had the available funds. If we end up fixing, we will absolutely use Full Service Chimney again.
0on Facebook,Mar 01, 2019
They were very professional, yet personable. Gave me very clear explanations of everything, a detailed plan and estimate to fix it, and made arrangements for an immediate appointment as there was some danger of carbon monoxide leakage. Helped me set up a payment plan also. Highly recommend them.
5on Google,Mar 01, 2019
Completion was delayed due to our inability to get electrical and plumbing completed. Once the preparations were complete we were very pleased with the quality of the workmanship. The fireplace works quite well and it is quite attractive. It is a classy addition to the room.
5on BBB,Feb 27, 2019
Awesome service and authentic information.
Very professional and knowledgeable and we felt trust in having accurate information to have recommended repairs done after checking the facts ourselves.
Zach provided detailed information and photos so we could see the debt of damages that was going on inside our fireplace.
We were so pleased with Zach knowledge that we’re sharing this company info in our professional and personal network.
5on BBB,Feb 19, 2019
Great company! Knowledgeable, courteous and they clean up well. I was very impressed with the demeanor of everyone I spoke to on the phone, or at my house. They definitely know what they’re doing. I highly recommend using this company for cleaning or repairs to your fireplace or chimney.
5on Google,Feb 18, 2019
First, I had my chimney inspected and Sam Berry did a great job of showing me what was amiss making my fireplace not safe to use. He used a camera that went all the way up to the top. He explained what needed to be done, and I agreed to have Full Service do the work. Accommodating my schedule, they came out a week and a half to 2 weeks later. Three very courteous guys arrived to do the work. They put tarps down to protect the floors. They had 2 vacuums working, so there was really no dust, as they knocked out clay flue tiles to be replaced with a stainless steel flue pipe. That pipe is guaranteed for life-even if I sell the house. The guys were the nicest workers I’ve ever had in my home. I highly recommend this company.
0on Facebook,Feb 12, 2019
Sam came out to advise us on redoing an outdated corner fireplace in order to make it actually usable. He was thorough, inspected areas that were neglected by a previous company, and came up with several options to ensure we will have safe and efficient fires for years to come. I had almost given up on being able to have anything done with this fireplace as several other well-known area companies refused to even look at it. The install will be next week. If our initial meeting is any indicator, we will be beyond satisfied with Full Service Chimney.
5on BBB,Jan 21, 2019
Full Service Chimney came exactly when they promised to, repaired my chimney and charged exactly what they had bid. They are also very nice people.
0on Facebook,Jan 19, 2019
Great! The crew was very courteous and informative. Got the job done and cleaned up everything, just like they’d never been there.
Highly recommend this company.
5on Google,Jan 11, 2019
We had a great experience with Full Service Chimney. Scheduling was easy and they showed up on time. We are very pleased with the quality level of their workmanship. Looking forward to our first fire in our new fireplace!
5on Google,Jan 02, 2019
Sam Berry is very easy to work with. He knows his stuff when it comes to chimney work!
We are in Overland Park, KS
0on Facebook,Dec 29, 2018
The men did a great job relining our utility and fireplace flues. They were very thoughtful in protecting the rest of the house from dirt or damage. I appreciated that they put extra workers on the job to meet a tight deadline. I highly recommend them.
5on Google,Dec 28, 2018
Good people, honest and fair. We are happy with the work they’ve done so far on our grandma’s home in Overland Park.
5on BBB,Dec 26, 2018
We were very pleased with the professionalism and the quality of work that was done.
5on Google,Dec 21, 2018
Only company in the area I called that answer my first phone call with a friendly voice on the other end. Easy scheduling and Zach showed up and gave a very thorough review of my chimney, with written report and professional delivery of the assessment. Would highly recommend Full Service Chimney and will continue to work with them in the future.
5on Google,Dec 20, 2018
I did call Full Service Chimney to ask for advice regarding my old chimney as I was considering to buy a wooden stove to heat the basement. overall the service was very efficient, professional and friendly. They explain the different options to me in detail and now I have a better understanding of what I can and can't do and also the current condition of the chimney. I will recommend them anytime. Thank you!
5on Google,Dec 17, 2018
I highly recommend Full Service Chimney for anyone needing a Kansas City Chimney Sweep. Following a routine chimney inspection the experts at Full Service Chimney quickly identified a major defect in the utility flue system in my chimney. Due to the severity of the situation they adjusted their schedule to get the repair team onsite as soon as possible. My top two concerns when dealing with any contractor are communication and quality of service. The team at Full Service Chimney provided clear communication and impeccable service throughout the entire process. Can't speak highly enough of this organization. You won't be disappointed.
5on Google,Dec 13, 2018
Zach was very nice and informative and answered all of our questions. We will refer to Full Service Chimney Kansas City for any future inquiries, repairs, or inspections and will recommend to anyone in need of a technician. Great service!
5on Google,Dec 11, 2018
I just used Full Service Chimney to inspect and clean my fireplace and refresh my gas logs. They did a very thorough job and provided excellent customer service throughout the process. They were responsive and reliable to the timing of the appointment and knowledgeable about options to implement. I highly recommend this company to anyone that may need work done on their fireplace.
5on Google,Dec 06, 2018
Prompt, courteous, and thoroughly explained the job process.
0on Facebook,Nov 27, 2018
On time, friendly, efficient and educational! Would highly recommend
5on Google,Nov 16, 2018
I just saw you guys rescue a cat on the news for a family out of the kindness of your heart. Strong work. It's people like you that restore my faith in humanity. Sorry about your dog, I know that's hard. You'll just have to get a puppy now. Thanks. I will keep you all in mind if I ever need my chimney worked on.
5on Google,Nov 16, 2018
I wish I had a chimney so I could hire Full Service Chimney.
Thank you for caring about the kitty cat in the chimney.
Sorry about your dog.