I was highly impressed with the printed inspection report I was provided that included pictures of our fireplace and chimney with the corresponding recommendations. Our unit was unsafe and the home inspection company missed everything Full Service Chimney found. We are so thankful we took the recommendation to use Full Service Chimney. That promptly ordered the parts needed to repair our fireplace and chimney. Our unit was fixed the day after they received the parts. They did run into an issue and thoroughly explained what needed to be done and why. I was shown their completed work via iPad, no need for me to climb the roof for verification. I would recommend this company to anyone needing a fireplace or chimney inspection or repair.