Read a brief history of Full Service Chimney™. The company, its owners, and the growing team it is today.

Company History

Full Service Chimney™ was founded in 1987 by Robert and Mary Jo Berry.

Both raised by World War II Vets, they feel a duty to serve. They combined a mutual interest in community with a service business that aims to keep local residents cozy and safe year-round.

Our team’s mission is to provide superior service and that’s kept Full Service Chimney clients happy and satisfied for over three decades and counting.

The Full Service Chimney difference is seen in the way we treat one another and our customers. Courtesy, professionalism, and craftsmanship are the standards to which we hold each other accountable.

Meet The Owners

Owners of Full Service Chimney Company

Once a person puts their faith in us, we view our responsibility to them very seriously. Robert often expresses:

“It’s the people we help, who allow us the opportunity to have a professional livelihood, that is what drives our business, and we’re grateful.” 

It is the focus on helping our customers that constantly push us to improve our company with education, safety, and technology while using clear communication and repeatable processes to ultimately benefit our loyal clients.

Education is and always has been a high priority at Full Service Chimney.

Robert, who was the first to pass the riggers of the CSIA’s Certified Chimney Sweep program in Johnson County, requires this level of certification plus additional training not only for himself but also for all our lead chimney technicians who visit our customers. We’ve added safety measures to improve not only the health and well being of our employees, but protection for the homeowner’s property as well.

The focus doesn’t stop with education, certifications, or safety. Attention is also given to how we serve our customers. Mary Jo made it a point from the beginning to schedule appointments courteously, allowing first Robert and now all our inspectors, time to carefully explain to each customer the unique nuances of their chimney.

We’ve incorporated modern technology to help us show customers our findings with pictures, videos and electronic reports specific to their home. This allows our customers to make informed decisions.

When our customers talk to us about their chimney needs, we listen!

Our goal with each visit is for our clients to feel like they’ve been heard and to have a good understanding of what is happening every step of the way.

The process begins with the first call to our office. We aim for seamless communication from the start. Which is only possible with a powerful team. No longer just Robert and Mary Jo… now a whole tribe of men and women with families, who want to work for a company whose motto revolves around serving good people and helping each other, with “no one prospering at the expense of another”.

We Look Forward to Serving You

Robert & Mary Jo Berry – Owners of Full Service Chimney

Our Memberships & Accreditations

Kansas City Business Journal Leadership Trust
Organizations:
  • CSIA - Chimney Safety Institute of America
  • NCSG - National Chimney Sweep Guild of America
  • NFI - National Fireplace Institute
  • HPBA - Hearth, Patio & Barbecue Association
  • BBB - Kansas City Better Business Bureau

Learn more more about us why it's critical to Choose a Certified Chimney Sweep for your project!

Looking for a Career? Join Our Team! 

What Our Customers Say

"They did a great job... very professional! Jacob and his crew stuck to it in spite of the rain to get it done right."

Paul

"They were prompt and provided great service (even though it was probably 95 degrees outside and not a great day to be working on a chimney!)"

Valerie

"We had Full Service Chimney reline the chimney on our 35 year old house and put on a new crown. The initial inspector provided photographic evidence of need for repair. We were very satisfied with the quality of the work and the politeness of the two man crew, Jacob and Ian. Jacob, the lead tech, carefully explained all our questions and took pains to avoid disturbing plantings ..."

Dick Brown

"I was highly impressed with the printed inspection report I was provided that included pictures of our fireplace and chimney with the corresponding recommendations. Our unit was unsafe and the home inspection company missed everything Full Service Chimney found. We are so thankful we took the recommendation to use Full Service Chimney. That promptly ordered the parts needed to repai..."

Ann

"We hired Full Service Chimney to repair flu's in three fireplaces at our lake house that were built incorrectly and would never draw the smoke, hence for 5 years we rarely if ever used them. Now they all three work perfectly!! These guys are incredibly professional, reliable and they communicate effectively every step of the way. When I wrote the last check (not a small one) I c..."

John&Mary

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