Read a brief history of Full Service Chimney™. The company, its owners, and the growing team it is today.

Company History

Full Service Chimney™ was founded in 1987 by Robert and Mary Jo Berry.

Both raised by World War II Vets, they feel a duty to serve. They combined a mutual interest in community with a service business that aims to keep local residents cozy and safe year-round.

Our team’s mission is to provide superior service and that’s kept Full Service Chimney clients happy and satisfied for over three decades and counting.

The Full Service Chimney difference is seen in the way we treat one another and our customers. Courtesy, professionalism, and craftsmanship are the standards to which we hold each other accountable.

Meet The Owners

Owners of Full Service Chimney Company

Once a person puts their faith in us, we view our responsibility to them very seriously. Robert often expresses:

“It’s the people we help, who allow us the opportunity to have a professional livelihood, that is what drives our business, and we’re grateful.” 

It is the focus on helping our customers that constantly push us to improve our company with education, safety, and technology while using clear communication and repeatable processes to ultimately benefit our loyal clients.

Education is and always has been a high priority at Full Service Chimney.

Robert, who was the first to pass the riggers of the CSIA’s Certified Chimney Sweep program in Johnson County, requires this level of certification plus additional training not only for himself but also for all our lead chimney technicians who visit our customers. We’ve added safety measures to improve not only the health and well being of our employees, but protection for the homeowner’s property as well.

The focus doesn’t stop with education, certifications, or safety. Attention is also given to how we serve our customers. Mary Jo made it a point from the beginning to schedule appointments courteously, allowing first Robert and now all our inspectors, time to carefully explain to each customer the unique nuances of their chimney.

We’ve incorporated modern technology to help us show customers our findings with pictures, videos and electronic reports specific to their home. This allows our customers to make informed decisions.

When our customers talk to us about their chimney needs, we listen!

Our goal with each visit is for our clients to feel like they’ve been heard and to have a good understanding of what is happening every step of the way.

The process begins with the first call to our office. We aim for seamless communication from the start. Which is only possible with a powerful team. No longer just Robert and Mary Jo… now a whole tribe of men and women with families, who want to work for a company whose motto revolves around serving good people and helping each other, with “no one prospering at the expense of another”.

We Look Forward to Serving You

Robert & Mary Jo Berry – Owners of Full Service Chimney

Our Memberships & Accreditations

KC Business Journal Leadership Trust Member

Learn more more about us why it's critical to Choose a Certified Chimney Sweep for your project!

Certified Chimney Sweep Memberships
Organizations:
  • CSIA - Chimney Safety Institute of America
  • NCSG - National Chimney Sweep Guild of America
  • NFI - National Fireplace Institute
  • HPBA - Hearth, Patio & Barbecue Association
  • BBB - Kansas City Better Business Bureau

Looking for a Career? Join Our Team! 

What Our Customers Say

"Very thorough. Excellent photos of exterior & interior of the chimney. Tech walked through the issues with recommendations. Answered all my questions in good detail. Iliked them well enough to agree to gas log installation. I also like the fact they are locally owned & the initial conversation was with one of the owners."

Kathy

"We were very pleased with the professionalism and the quality of work that was done."

Paul

"We had our chimney removed and the team was fantastic! They were great to work with, communicated about everything, answered all our questions, etc. It was quieter than I expected and the team cleaned up everything everyday. I recommend them to all of our friends!!"

Tiffany

"Super friendly, professional and efficient!"

Brent

"Honest, helpful, clean, and actually helped us learn about the way our chimney works. We had our chimney relined and the crown rebuilt. From the estimate through the final days of work, everything about working with Full Service was outstanding. Rebuilt the top of our chimney masterfully with some old bricks we had in the back yard, and it looks brand new. We're super pleased with t..."

Charlie

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